introduction

Brown & Co Properties Ltd. understands that your privacy is important to you and that you care about how your personal data is used.  We respect and value the privacy of all of our customers and everyone who visits our website, www.brownandcoproperties.co.uk.  We will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

This privacy policy aims to help you understand how we use any personal information we collect about you.

What information do we collect about you?

We collect information about you as a client or as a prospective client when you use our products and services or when you visit our website.

As a prospective client or current client:

  • Your name
  • Your postal address
  • Your email addresses
  • Your telephone numbers
  • Your date of birth
  • And other details from identity documents which you provide to us as a client to allow us to carry out anti-money laundering checks as required by law.

When you visit our website:

  • When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
  • An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How do we use your personal information?

  • To undertake and complete our obligations and duties required in order to comply with the terms and conditions of our contract with you. This may include passing your details to other companies involved in the process of selling / buying a property.  Details will not be shared for marketing purposes with any other companies unless you have consented to us doing so.
  • To engage with you as a client or prospective client, advising you of services and products that you have requested from us or that you may be interested in.
  • To perform routine identification checks of all buyers and sellers in line with the Anti Money Laundering Regulations which is a legal obligation on us.
  • Comments left on our website may be checked through an automated spam detection service.

Marketing

We would like to send you information about our products and services which may be of interest to you.  If you have consented to receive marketing, you may opt out at any time by unsubscribing.

 

Brown & Co Properties Ltd. Will not share your information for marketing purposes with any other companies unless you have consented to us doing so.

 

If no longer wish to be contacted for marketing purposes please email info@brownandcoproperties.co.uk to unsubscribe.

 

How to access and amend your information

You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your personal information held by us please email or write to us using the details in the “How to contact us” section.

 

We want to ensure that your personal information is accurate and up to date, you can ask us to amend any information that you think inaccurate at any time. You can also request that we erase any personal data we hold about you.  However, this does not include any data we are obliged to keep for administrative, legal, or security purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Other Websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our Privacy Policy

Our privacy policy is under regular review and any updates will be placed on this web page.  This privacy policy was updated on 24 May 2018.

How to contact us

If you have any questions about our privacy policy or any information that we hold about you please get in touch:

By email:

info@brownandcoproperties.co.uk

or write to us at:

Brown & Co Properties Ltd.

17 Market Place

Whitburn

EH47 0EU